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This video explores Columbia's Value Statement of Care, Comfort & Consideration by showcasing daily life and a range of our facilities including resident's rooms, recreational areas, and our beautiful gardens. Unsolicited testimonials are also given by residents and families. These comments reflect Columbia's values in action.
Video running time: 8 min. Streaming file size: 12.7 MB.
About Columbia
Columbia Aged Care Services is a private health care group offering residential aged care facilities in the Sydney suburbs of Strathfield, Marrickville and Chatswood.
We focus on the care, comfort and consideration of our residents. We provide them with the highest quality health care, respect their individuality and assist them to maintain their health and happiness.
Columbia Aged Care Services has been operating residential aged care facilities for over 40 years and as a result we understand the needs of our clients.
Our management and staff believe that elderly people add the benefit of wisdom, intellect and spiritual value to our community; they are the foundations and strength of our society.
Our Vision
To be dynamic, innovative leaders through the provision of contemporary residential accommodation and specialised person-centred health and community support to meet the care needs and service choices of both the frail aged and younger persons.
Our Values
Columbia Aged Care Services values best practice and high service standards to deliver individualised care, through:
Care - as in everything we do;
Comfort - as in the environment we create that ensures quality of life;
Consideration - as in the open and supportive way we act.
Our Mission
Columbia Aged Care Services’ Mission, underpinned by its Care, Comfort and Consideration values, is to:
- Be one of the nation’s select providers of residential aged care services by way of its innovative practices, continuous improvement programs and adoption of better practice models;
- Provide residential aged care services that meet the needs of all key stakeholders by means of research, planning and consultation;
- Facilitate the community’s acknowledgement and appreciation of its services by excelling in operational performance that is wholly customer-focussed.
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Testimonials
"To the Staff, First Floor. Thank you for all the care and attention given to Keith Balmer over the last three years. We feel Keith was well cared for in his individual needs, and treated with respect and dignity. We, his family, appreciated the communication between the staff and ourselves."
Ann Heard, Sue Linsen & Bernie Heard
